Charges

    Delivery charges are calculated at the stage of entering your postcode. If you are unsure what the delivery cost is for an item, please contact our team or call 020 7704 6222 within opening hours and we will be more than happy to help.

    • Royal Mail Parcel 2nd class UK Mainland £1.95
    • Small Parcel UK-wide £5.95
    • Small Furniture London postcodes £29
    • Small Furniture outside London £55
    • Extra Large Parcel (over 150 x 120 x 80 cm and weight less than 50 Kg) £39
    • Large Furniture London postcodes £66
    • Large Furniture outside London £110 (item is checked on delivery, and packaging taken away)
    Timings

    We aim to deliver your order within 5 working days. Some items may have a longer delivery time, this will be stated in the item description. We will contact you if you purchase these items or if your item is not in stock. We can order out of stock items for you. We will notify you by email giving you the option to cancel if you would rather not wait.

    Large Furniture Access Checks

    Large pieces of furniture, including sofas, tables and shelving units, are sold with the agreement that the item will fit into the customer’s chosen destination.

    It is the customer’s responsibility to make sure that the item they are purchasing will fit through the access doors and corridors and into the chosen room.

    Aria strongly recommends that an access check is made by our delivery team to guarantee that the item is suitable for the space.

    Access checks can be carried out within the London area, at a cost of £30, however, this cost will be deducted from the value of the item, if the access check is successful.

    A successful access check guarantees that the item will fit, and if it does not, Aria will take back the item at no further cost to the customer.

    If an access check is declined by the customer, or is outside the London area, and it is found upon delivery, that the item does not fit into the property, Aria will keep 50% of the value of the item to cover the costs of delivery, return and re-stocking of the item.

    If it is apparent upon delivery that the item will not fit into the property, the delivery team will inform the customer. If the customer still insists that the delivery should be attempted, Aria is not liable for any damage to the item which occurs from this. If damage does occur, Aria can seek to find a solution to repair the damage, but this will be at the customer’s cost.

    UK Highlands, Islands and outside of the UK

    For small Parcels, a surcharge will be applied to postcodes representing the UK Highlands & Islands. For larger items, we will contact you to inform you of any additional charges that would need to be paid. We will process this additional charge at our store address, rather than by online bank.

    Overseas delivery

    We can deliver overseas, and will need to offer a quotation. Please contact us for a quote, with the details of your order and its destination.

    Please note:

    There will only be one delivery charge per order, based on the total size / weight of the full order.